NEW ORDERS

For new services or to transfer services, please call:

ONLINE FORM

You can reach Time Warner Cable using our online form.

CUSTOMER SERVICE & LOCAL OFFICES

You can pay your bill in person or call us with any questions:

Office Locations:	Hours:	We want to know when our staff has delivered exceptional customer service to YOU!
Time Warner Cable Dothan Office 104 S. Woodburn Dr. Dothan, AL 36305	Mon. - Friday: 9:00 a.m. - 5:00 p.m.
Time Warner Cable Enterprise Office 205 Ouida St. S Enterprise, AL 36330	Mon. - Friday: 9:00 a.m. - 5:00 p.m.
Time Warner Cable Cullman Office 256 US Hwy 278E Cullman, AL 35055 Get Directions	Mon. - Friday: 8:15 a.m. - 5:00 p.m.
Time Warner Cable Ft. Payne Office 302 Godfrey Ave. NE Fort Payne, AL 35967 Get Directions	Mon. - Friday: 8:15 a.m. - 5:00 p.m.
Phone: (Customer Service & after hours repair)
Dothan – 334-793-1752 Enterprise - 334-393-9720 Cullman - 256-735-2200 Ft. Payne – 866-701-3592

WHERE SHOULD I MAIL MY TIME WARNER CABLE PAYMENT?

Please make sure your account number is on your check or money order and mail to:

Time Warner Cable
Box 371808
Pittsburgh, PA  15250-7808

PAYMENT SERVICES

When you are ready to make your cable payment, Time Warner Cable provides several payment options.

LAW ENFORCEMENT SUBPOENA INFORMATION

If you are a law enforcement agency seeking information about how to obtain records from Time Warner Cable, please click here for instructions.