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FAQs for Before You Buy

What is Digital Cable?

Digital Cable is a new type of cable television distribution using digital video compression that’s replacing the ...  [more]

Is Digital Cable available in my area?

In most Time Warner Cable service areas, yes. We’re currently completing our digital simulcast which should be complete ...  [more]

Do you have to sign a contract for the Digital Cable, and is there a fee for canceling the service?

Contracts are not required for Digital Cable and there is no fee to disconnect the service. However, if you choose to ...  [more]

How many TV sets can I connect to Digital Cable?

As many as you want. You can connect Digital Cable to all the TVs in your home for a low fee per month for each TV, ...  [more]

If I am a basic cable subscriber do I have to upgrade to Digital Cable?

No. Broadcast, Basic and Expanded Cable customers who chose not to lease a digital cable set-top box should not notice ...  [more]

Do I need a digital TV set to receive Digital Cable?

No. You can continue to use your current TV set. However, if you want to watch Broadcast, Basic and Expanded Cable ...  [more]

Can I have Digital Cable Service and Satellite Service at the same time?

Yes. A very small percentage of customers choose to have both cable and satellite television. You must have either two ...  [more]

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