What can I do to control what my child watches?

There are many ways you can control or influence what your children watch. For example, you can teach them to find ...  [more]

Do you offer Parental Control to non-digital cable customers?

If you are not a Digital Cable customer (i.e., either you don’t have a digital set-top box or are unsure of your level ...  [more]

What Parental Controls are offered to digital customers?

Digital Cable offers Parental Control features that allow you to control the programs that your children can watch TV. ...  [more]

Is my Purchase PIN the same as my Parental Control PIN? If I modify one does it change the other?

No. They are different. The Purchase PIN is found under PURCHASES within the SETTINGS menu. The Parental Control PIN is ...  [more]

How can I learn how to use Navigator to activate parental controls?

Please refer to the Navigator Quick Start Guide and Navigator Remote Guide.

What is a V-Chip?

The V-Chip is a device built into most television sets that allows parents to block out programs they don't want their ...  [more]

Where can I find information on program ratings?

Please go to www.tvguidelines.org for more information on program ratings.

How do I determine if a channel, show or time period is blocked by Parental Control?

Using the remote, go to the Navigator SETTINGS screen to check the status of blocked categories. Turn on the PARENTAL ...  [more]

Is there a list of the Blocked Channels and Blocked Ratings I have selected in the Blocking Settings option?

There is no list of blocked channels available at this time with Navigator.