What is a Tuning Adapter?

A Tuning Adapter is an external box that connects to a TiVo HD, HD XL, or Series 3 HD DVR. It enables the TiVo DVR to ...  [more]

What is Switched Digital Video?

Switched Digital Video (“SDV”) is an exciting bandwidth-management breakthrough that will bring you many additional ...  [more]

Why would I need a Tuning Adapter?

Some existing services must be delivered using SDV in order to make additional bandwidth available. Once Time Warner ...  [more]

Does the Tuning Adapter work with all models of TiVos?

Only TiVos with CableCARDs: HD, HD XL, and TiVo Series3 HD DVRs are compatible with the Tuning Adapter.

Will I continue to get the channels I have now if I don’t get a Tuning Adapter?

Yes.  A Tuning Adapter is not required to watch currently viewable channels.  If, in the future, Time Warner ...  [more]

Can I continue to receive your service and choose not to get the Tuning Adapter?

Yes, if the channels you enjoy are not delivered using SDV, no Tuning Adapter is necessary.

How do I get a Tuning Adapter?

You can pre-order your Tuning Adapter now by filling out a form at http://www.timewarnercable.com/tuningadapter. When ...  [more]

Will there be an additional charge on my bill?

No. At this time Tuning Adapters are being provided at no cost. 

I have a CableCARD TV. How can I get a Tuning Adapter for my TV?

At this time the Tuning Adapter is only compatible with TiVo HD, HD XL, and Series 3 HD DVRs, and does not operate ...  [more]

Are there any services I won’t be able to get after I have the TiVo Tuning Adapter installed?

There are a number of Time Warner Cable services not available to CableCARD retail devices, and will still not be ...  [more]

Is there any way to receive more channels by just changing the CableCARD I have?

No.  A common misconception is that the CableCARD itself determines whether or not a TV or other retail device can ...  [more]

Can I hook one Tuning Adapter up to more than one TiVo device?

No, the Tuning Adapter is designed to work with only one TiVo device at a time, although the Tuning Adapter will work ...  [more]