How do I order iN DEMAND?

Press the GUIDE button. Tune to the channel that is showing your event. Select the BUY option using the arrow keys that ...  [more]

Do you offer an iN DEMAND online program guide?

Yes. Go to www.indemand.com to see what’s on tonight, watch previews, content summaries and find out what’s most ...  [more]

Do I need any special equipment to view iN DEMAND programs?

To order a pay-per-view movie or event you need a digital cable set-top box. This enables Time Warner Cable to ...  [more]

If I order an iN DEMAND program, does it come on every TV that has a box?

No. The program will show only on the television where you made the purchase. If you need to show the program on every ...  [more]

I have been trying to call for hours to order a live event and can't get through.

Sometimes calling volume surges before a special event, therefore keep trying to call. Events can also be ordered ...  [more]

I missed my event/movie/sport, can I get a copy of the event?

No. We are sorry but we cannot offer copies of iN DEMAND programs.

I ordered a movie and the wrong movie was played. How do I get my money back?

Please Contact Us with your request for credit.

Is iN DEMAND broadcasting in Dolby 5.1?

Only movies in HD are broadcasted in Dolby 5.1. Just look for the HD icon in our program schedule or check your ...  [more]

What happens if we order a movie or event and it does not play?

Contact Us immediately to have the problem corrected.