I am moving and would like to transfer my Time Warner Cable service to my new address.

Please go to the Customer Service page and click on the “Move/Transfer Service” link.

I am moving out of state at the end of this month. However, my roommate is staying and would like to have the cable transferred to her name. How do we go about doing this?

You will need to contact your local TWC office and complete a Letter of Authorization (LOA). Once we receive the form, ...  [more]

Is there a charge to transfer my service?

Contact us for information your local division’s policy on transfers.

When I transfer my service, am I able to transfer the account to my spouse's name at the new location?

We will need to have a Letter of Authorization (LOA) from your spouse on file. Please contact us for more information.