New Orders & Customer Service

To order new services, or to transfer services, please call:

Main Office: (800) 222-5355

Billing hours:	M-Thurs: 8 AM - 5 PM
	Fri: 9 AM - 5 PM

Sales hours:	M-F: 8 AM - 9 PM
	Sat: 8 AM - 7 PM

Repair hours: 24/7

Top

By Mail:
Time Warner Cable
P.O. Box 650047
Dallas, TX 75265-0047

Late Payment Mail:
See TWC Office Locations or TWC Payment Centers

Top

TWC Local Offices

You can pay your bill in person or call us with any questions at our support centers:

Time Warner Cable
312 Pecan St.
Del Rio, TX 78841
Office: (800) 222-5355
Fax (830) 774-2525
Lobby hours:
M-F: 9:00 am - 6:00 pm 
Sat: 9:00 am - 1:00 pm
Sun: Closed

Time Warner Cable
690 Ford Street
Eagle Pass, TX 78852
Lobby hours:
M-F: 9:00 am - 6:00 pm 
Sat: 9:00 am - 1:00 pm
Sun: Closed

Time Warner Cable
340 North Getty Street
Uvalde, Texas 78801
Lobby hours:
M-F: 9:00 am - 6:00 pm 
Sat: 9:00 am - 1:00 pm
Sun: Closed

Time Warner Cable
818 North Oak Street
Pearsall, TX 78061
Lobby hours:
M-F: 9:00 am - 6:00 pm 
Sat: Closed
Sun: Closed

Time Warner Cable
208 West Viggie Street
Hebbronville, TX 78361
Lobby hours:
M-F: 9:00 am - 6:00 pm 
Sat: Closed
Sun: Closed

Time Warner Cable
112 East First
Zapata, TX 78076
Lobby hours:
M-F: 9:00 am - 6:00 pm 
Sat: Closed
Sun: Closed




Location Map

Lobby hours:	M-F: 8 AM - 5 PM

Top

• Online help and member services
• Security and abuse e-mail: abuse@rr.com
• Online technical support: http://help.rr.com/

Top

Top