Understanding Your Bill


The sample billing statement below is designed to provide you with brief descriptions to explain the information contained within your monthly billing statement.

 

New billing statement available!

Click here to see a sample of your new billing statement.

 

CUSTOMER CODE

Time Warner Cable billing statements now include a new "Customer Code", a unique identifier that we use to ensure the protection of your personal information.


If you subscribe to Time Warner Cable Digital Phone service,  you will have to enter your "Customer Code" in order to register online to view your Digital Phone call details.

 

Click here for more information on viewing your call details.

 

Learn more about paying your bill online with PayXpress


Residential Offerings in Your Area
Just enter your ZIP code to see what's available in your neighborhood.
Residential Offerings in Your Area
Just select your region to see what's available in your neighborhood.
The zip10001covers a large area.

Please select your exact location from the pull-down menu.

We're sorry, but we could not locate the ZIP Code you entered in our database.
Please either:
- Make sure you entered your ZIP Code correctly, or
- Select your state and region.

If your ZIP Code was entered correctly, please follow this link toFind Your Cable Service Provider, or call 1-866-49Cable to reach the cable company serving your area.

Header content for the overlay. Should say something along the lines of 'which market do you want to localize to?'