SEARCH: 

Frequently Asked Questions

FAQ  >> Cable  >> Music Choice

Subcategories of Music Choice

Music Information and Content

Buying Music Online

Downloading Music

Music Choice for Home

FAQs for Music Choice

What is Music Choice?

Music Choice allows viewers with Digital Cable service to listen to 45 or more channels of music on their television. ...  [more]

How many Music Choice channels are available?

At least 45 Music Choice channels, please refer to the Channel Line-Up page.

Does Music Choice have music videos?

Yes. Music Choice On Demand allows you to watch music videos anytime you want, plus get artist interviews and studio ...  [more]

How does Music Choice On Demand work?

Simply go to the Music Choice On Demand channel, use the arrows on the remote control to select the program or music ...  [more]

Why do the images on Music Choice change position at the beginning of each song? Does this prevent TV screen burn in?

The Music Choice screen design includes graphics, album art, artist facts and trivia to accompany your favorite music. ...  [more]

Why do I see Music Choice screens at my friend's house but not mine?

You need to have Digital Cable to receive this service. If you believe you have Digital cable and are having trouble ...  [more]

How do I find the status of a previously placed order I placed on amazon.com?

You will find this type of information with Music Choice's retail partner, amazon.com. Go to www.musicchoice.com and ...  [more]

In the artist information that appears on my TV screen, I see a number listed. Where can I search for an album using this number? Is this an order number?

This number is a label catalog number. It is not an order number. This is a reference number specific to the individual ...  [more]

Why are there songs playing on your service that I cannot find online or other retail stores? How can I obtain these CDs?

The library of CDs that Music Choice uses to create the programming on the channels is very extensive and occasionally ...  [more]

Why does Time Warner Cable not carry all of the channels that I see on the Music Choice web site?

While Time Warner Cable would prefer to carry all of the channels, there are technical limitations (bandwidth, channel ...  [more]

Where can I buy the CDs that I heard on your service?

Go to www.musicchoice.com and click on the Buy Music tab located on the home page. There is a search area for locating ...  [more]

Who should I contact regarding store-related inquiries?

Questions should be addressed directly to the amazon.com help desk. These issues include: order status, shipping and ...  [more]

Why does the CD cover say ‘album art not available?

Some of the CDs we play may be out of print, which means the CD art was not digitally available. The CD art may also ...  [more]

How often does the information on the screen change?

Much of the information is updated on a daily or weekly basis and rotates on the screen every 30 seconds.

Where is the music information on the screen coming from?

Music Choice uses content from various partners as well as their own editorial staff.

Why doesn't the music information on the screen match with the artist whose song is being played?

Music Choice rotates a variety of images and messages that relate to the channel. Because they program the channels ...  [more]

Where can I view the playlists of my favorite Music Choice channels?

Music Choice is unable to offer playlists. The Digital Performance Right in Sound Recordings Act of 1995 passed by ...  [more]

How can I get information about a particular song heard on Music Choice?

Music Choice is able to offer On-Screen Song and artist ID to homes and businesses connected to our Digital Cable ...  [more]

How is the music selected for the Music Choice channels?

Music Choice has a staff of music professionals who program the music for each channel based on current charts, music ...  [more]

Are the channels on Music Choice censored?

Music Choice does not censor its music and, because it is not radio, is not under an FCC regulation to do so. Music ...  [more]

Can I request a song?

No. However, Music Choice does welcome listener feedback. If you have a comment, please go to www.musicchoice.com and ...  [more]

FAQ Search
Search for Frequently Asked Questions
Most Popular FAQs

How do I reboot my cable set-top box?

How do I program my cable remote control?

What do I need to get HDTV cable service?

How many TV sets can I connect to Digital Cable?

Does Time Warner carry an NFL sports package?

Does HDTV cost extra?

What does a DVR do?

Where can I find user manuals?

What should I do if my remote control is not working?

How do I fix reception problems on my TV?

Parental Control|Careers|Site Map|Privacy Policy + Terms of Use|Investor Relations|Leased Access|
© Time Warner Cable Inc. All rights reserved.