Business Class Service

Home Phone Service

What is Digital Phone and what does it offer?

Time Warner Cable Digital Phone is our home phone service that allows customers to make unlimited local and long ...  [more]

How much does Digital Phone cost?

Pricing varies by division, please go to our Pricing & Packaging page.

Do I have to subscribe to other services from Time Warner Cable to get Digital Phone?

No. You can get Digital Phone by itself or with other Time Warner Cable products, such as Digital Cable or High Speed ...  [more]

Is Digital Phone a VoIP service?

While Digital Phone is an IP-based telephony service, unlike most Voice over Internet Protocol (VoIP) providers, it is ...  [more]

Does Digital Phone offer a distinctive ring like my current provider?

No. At present, we do not offer distinctive ring service.

Can I connect all the phones in my home to the service?

Yes. Digital Phone can connect to all your working jacks and telephones.

Can I use my high speed modem to access the Internet and talk on the phone at the same time?

Yes. Each feature of your high speed modem operates independent of one another allowing you to access the Internet and ...  [more]

What will happen to my DSL service when I switch to Digital Phone?

If you wish to keep your DSL service, then we cannot provide you with Digital Phone with whole-home wiring unless you ...  [more]

Will I hear a difference in quality using Digital Phone?

No. You shouldn’t experience any changes in the quality on your local or long distance calls. In fact, some of our ...  [more]

Can I receive collect calls with Digital Phone?

Yes. Collect call charges will appear on your monthly bill as a lump sum on the line: Directory Assistance and Operator ...  [more]

How do I refer a friend?

Refer a friend to any of Time Warner Cable services on our refer-a-friend page.

Can I order more than one phone line with Digital Phone?

Yes. Please see our questions on Second Line Service.