What is Second Line service?

Second Line service enables Digital Phone subscribers to have a second distinct phone line in their home. This service ...  [more]

Will I get all the same calling features with Second Line as I do with Digital Phone?

Yes. All calling features available on your primary line are also available on Second Line service.

How much does it cost to add Second Line service?

Second Line service is available for one low monthly fee based on the subscriber's level of Digital Phone service.

How is Second Line installed?

Second Line requires that a Time Warner Cable technician come to your house. If you are subscribing to Digital Phone ...  [more]

Can I get Second Line service and keep my regular phone line?

You can keep your regular phone line if you choose. However, Second Line is only available to Digital Phone ...  [more]

Can I transfer my current non-Time Warner Cable Second Line over to Time Warner Cable?

Yes. You can transfer ("port") your Second Line to Time Warner Cable. Please Contact Us for more information.

Is Voice Mail available with Second Line?

Yes. You have the option to have Voice Mail added to your Second Line service for an additional charge. This Voice Mail ...  [more]

Can I turn off Caller ID on TV alerts for just one line?

No. If you turn off the Caller ID on TV alert, it will affect both lines.

How will the Second Line interact with Caller ID on TV?

Both phones' Caller ID will appear on the TV.

Can the Second Line directory listing be different from the primary line?

Yes, your second line directory listing can be different from the listing for your primary line. Some customers may ...  [more]

What if both phones ring at the same time, which call will display on Caller ID on TV?

Whichever Caller ID information is passed latest will be displayed on your TV screen.

What will show in the "Received Calls" history screen on my TV?

The "Received Calls" screen will show the mix of incoming calls from both lines.

Can I get Local Plus on my Second Line?

Yes, where available, Local Plus is available on the Second Line for an additional charge.