Does Digital Phone offer Voice Mail?

Yes. Voice Mail is available for a small additional cost and with it you can retrieve messages at home or when you are ...  [more]

How do I set up my Voice Mail?

It will take a few minutes to set up your Voice Mail account. Once setup is complete, your Voice Mail will be ready to ...  [more]

How do I retrieve my Voice Mail?

The following login instructions will guide you through the process of retrieving your Voice Mail messages: ...  [more]

What is my Voice Mail access number?

Visit the Digital Phone Support page for your Voice Mail Access Number. It is also included in your Digital Phone ...  [more]

Am I able to get more than one Voice Mailbox like I have with my current provider?

At present, we only offer one Voice Mailbox with each Digital Phone number.

Are there storage limits to Voice Mail?

You are given about 40 minutes of storage for Voice Mail messages. The maximum length for each message is 3 minutes. ...  [more]

How long of a Voice Mail message can my callers leave?

The maximum length for each caller message is 3 minutes.

How long of a Voice Mail greeting may I record?

The maximum length for each Voice Mail greeting is 3 minutes.

How many call-waiting "beeps" will I hear before the call will go to Voice Mail?

Calls will go to Voice Mail after 25 seconds, which is 2 or 3 beeps.

How many rings before my calls go to Voice Mail?

Calls will go to Voice Mail after 25 seconds, which is 4 or 5 rings.

Can I listen to my Voice Mail messages via the web?

Not at this time, however this functionality is planned for the future.

If I get my Voice Mail greeting, can I interrupt it and login to listen to my messages?

Yes. You can press the (*) key to "barge in" on the greeting and login to Voice Mail.

How do I know if I have new Voice Mail messages?

If you have a new message you will hear a stutter dial tone (several quick beeps before the dial tone) when you lift ...  [more]

How do I know when I'm close to a full Voice Mailbox?

When your mailbox reaches 90% capacity, the following message will play during Voice Mail retrieval: "I see that you ...  [more]

I have Caller ID Blocking and Anonymous Caller Reject (ACR), how do I retrieve my Voice Mail messages?

Caller ID Blocking prevents your number from being available when you place calls. Anonymous Call Reject will block any ...  [more]

How long are my Voice Mail messages kept before being deleted?

Messages can be saved indefinitely. They are not automatically deleted.

Can callers mark Voice Mail messages they leave as urgent?

Yes.

How many Voice Mail messages can I have?

Your Voice Mail box is limited to about 40 minutes of messages, but there is no limit to the number of messages.

I entered my PIN incorrectly three times and now I’m locked out of my Voice Mail, how do I get it restored?

If you do not have PIN SKIP enabled, you must call customer support at 6-1-1 to have your PIN reset. Subscribers with ...  [more]

Do I have to use a PIN for Voice Mail (PIN SKIP)?

You have the option to access your Voice Mail without using your PIN. This option (PIN SKIP) is automatically enabled ...  [more]

If I use PIN SKIP will my Voice Mail still be secure?

With PIN SKIP, you will no longer need to enter your Voice Mail PIN when you retrieve your messages from your home ...  [more]

What is the default PIN for logging into Voice Mail?

The last four digits of your telephone number.

What should I select as my Voice Mail PIN?

You can make your PIN any 4 numeric digits; (#) and (*) are not allowed.

What Voice Mail greetings can I customize?

You can record a custom greeting for all calls, unanswered calls and busy calls.

What will happen when my Voice Mail box is full?

Callers will be notified if the mailbox is full and not accepting new messages.

How can I listen to my Voice Mail messages?

There are currently three ways to listen to your messages:...  [more]

When I’m at home can I dial *98 to access my Voice Mail instead of dialing my home phone number?

Yes.