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It's easy with a Road Runner subscription. We provide the modem, the installation, the news and entertainment, tools for using the Internet and your computer, PLUS world-class customer support.
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Road Runner Homepage - You'll live here. We have worked with some of the world's best information, entertainment and education providers to bring you the best of Broadband content sites and tools. Plus, personalization tools let you choose the content that matters most to you and your family. |
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Multiple unique email accounts - Up to 25 email accounts, all included! Your family gets an unique account for each member of the family! |
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Road Runner Messenger - For instant messaging with your friends on Road Runner, AOL, CompuServe and Netscape. |
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Personal Home Page Space - For school projects or community group schedules & whenever you have information to share! |
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Use of Cable modem - for connecting the Road Runner cable to your computer. |
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Installation options vary from full professional installation to a money-saving self-installation. |
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Customer Support -- Rely on 24/7 coverage for help and support, whether by phone, email or live chat. What could be simpler?
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World-Class Comprehensive Support |
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Network Status - View planned maintenance, so there are no surprises on service. |
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Urgent Announcements - We are concerned with your computer's safety, so we provide late breaking announcements regarding security. |
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Online Support - Road Runner Help & Member Services (help.rr.com) is available to assist with your technical support questions. |
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Remote Access - Away from home? You can still check email with both dial-up access and Web Mail provided only for Road Runner customers. That means no separate charges for those occasions when you need to access your homepage or email while away from home. |
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Assisted Technical Support - Support includes technical chat, a live one-on-one technical support, instant help. |
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Road Runner Medic - Like having your own computer expert! | | | | | |  | Road Runner topics
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| Road Runner Member Benefits
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Offer available to serviceable areas located within the Time Warner Cable of Charlotte, NC division. New subscription required for introductory offers. $14.95/month offer based on introductory offer on first 12 months of service for Road Runner Lite 768 Kbps; regular price takes effect in 13th month. $34.95/month offer based on introductory offer on first 12 months of service for Road Runner 5 Mbps; regular price or bundled price takes effect in 13th month. $9.95/month Turbo Charged option requires subscription to Road Runner 5 Mbps service. Standard Installation includes Road Runner service connected to one desktop computer. Custom installation, wiring and additional charges may apply. Road Runner Wireless Home Networking installation for multiple computers, is additional. Additional charges apply for optional Road Runner add-on services including but not limited to Road Runner Wireless and Road Runner Premium Services (Variety Pack, Music, Music Portable, AWARD Funways). Bundle savings requires subscription to Road Runner 5 Mbps or faster service. Internet Security Suite is currently not available for Macintosh computers. Software must be downloaded on Road Runner and registration is required.
Up to 430% faster speed claim based on comparison between Road Runner Turbo Charged 8 Mbps service and the typical DSL 1.5 Mbps offering or dial-up average of a 28k and 56k modems’ maximum download speeds. Up to 3x/230% faster speed claim based on comparison between Road Runner's standard 5 Mbps offering and the typical DSL 1.5 Mbps offering or dial-up average of a 28k and 56k modems’ maximum download speeds. Road Runner Lite 1.5 Mbps speed claim based on a comparison to the typical DSL Lite offering of 768 Kbps. Actual speeds may vary.
Product availability, offer terms & conditions, and features are subject to change at the discretion of Time Warner Cable at any time. Service may not be available in all areas. Other restrictions may apply. TM & © Warner Bros. Entertainment, Inc. (s08).
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