Time Warner Cable: Moves & Transfers

Preparing For Your Move

Moving can be a difficult time, and we understand that. Time Warner Cable has put together a few helpful hints to help make things a little easier along the way.

• How to transfer my Time Warner Cable services

• Movers’ Checklist (Our printable checklist can assist with your move)

How to transfer my Time Warner Cable services:

Step 1: Determine whether you are moving within a Time Warner Cable area and can bring your equipment with you.

Be sure to ask about our “All the Best Package” including Digital Cable, Road Runner High Speed Online and Home Digital Phone Service.

    Step 2: If you are moving to a new city and must return your equipment including your
                Digital Cable Set-Top and modem, you will need to visit us at one of our local Cable
                Stores in your old city. Find the Cable Store near you.

Step 3: Meet the installer on the day of installation at your new home.

step 4: If you are experiencing any difficulties, simply give us a call at 1-513-469-1112 and we
can help ensure your service is connected the day you move in.

If you are moving outside of a Time Warner Cable area,
visit www.cablemovershotline.com to learn more about your new service provider,
or call 1-877-9TVMOVE.

All services may not be immediately available in all areas. Offer is not transferable and may not be combined with any other offer. Prices exclude applicable taxes. Subject to change without notice. Some restrictions apply. Additional charges apply for taxes, fees, Directory Assistance, Operator Services and calls to international locations. To receive all services, Digital Cable and lease of a Digital set-top box are required. Some services are not available to CableCARD customers. On Demand is an optional service available at an additional charge. HDTV set and HD terminal are required for HD service.