It's pretty simple. Digital Phone is a real home phone service that is just like your existing phone service - except it saves you money.

Still, you may have some questions. Get answers to some of the commonly asked questions about Digital Phone here. 

What’s better about home phone service from Time Warner Cable?
How does it work?
Is it a cell phone?
What features are included?
Can I keep my current number?
What calls are included in the unlimited package?
Is the $39.95 price a promotional rate?
Does it cost anything to switch to Digital Phone?
How much money will I save by switching to Digital Phone?
Does Digital Phone include 911?
Is second line service available?

Didn’t see your question? Click here to view more Frequently Asked Questions.

What’s better about home phone service from Time Warner Cable?
It offers local telephone service combined with unlimited long distance service - all for one low price. That means you can call anywhere in the United States and Canada and not worry about long distance per minute charges. You get one clear bill for all your cable, Internet and phone products. Plus FREE features like Caller ID, Call Waiting, Call Waiting ID, Call Forwarding and Voice Mail. Digital Phone provides all this and more. All in ONE simple monthly bill - and for ONE low price.

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How does it work?
It’s as simple and easy to use as your existing phone service. Your existing phones work the same. Your existing phone jacks work the same. The only difference most of our customers see is the savings!

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Is it a cell phone?
No. It works like your existing home phone service.

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What features are included?

• Call Waiting, so you never have to miss a call.
• Caller ID, so you can find out who’s calling before you answer.
• Call Waiting ID, so you can find out who’s calling before you click over.
• Call Forwarding - forward your calls to an alternate number.
• Voice Mail - password protected - get messages when you’re home or away.

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Can I keep my current number?
Yes, you can keep your current phone number when you switch. The only change is that you are now saving money.

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What calls are included in the unlimited package?
You can call anyone, anytime, anywhere either locally or anywhere in the United States, Canada and US territories at no additional cost. Calls to international locations are extra but are billed at rates competitive with other major providers.

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Is the $39.95 price a promotional rate?
No, it is an ongoing rate for cable or Road Runner customers.

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Does it cost anything to switch to Digital Phone?
No. Switching is easy and FREE. Just call us anytime - we’re here 24 hours a day 7 days a week - and we take care of everything. We also stand by our service with a 60-day money-back guarantee and complete 24 x 7 support. Plus, in most cases there’s no charge for a service call. When’s the last time your phone company fixed anything for no charge? So why wait? Call today!

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How much money will I save by switching to Digital Phone?
Obviously this depends on your current bill. That’s why we’ve provided you with a cost-savings calculator. Take a look, if it’s more than $39.95 per month, switch now.

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Does Digital Phone include 911?
Yes, Digital Phone includes Enhanced 911. With Enhanced 911, your home address is automatically sent to your local dispatcher when you call 911.

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Is second line service available?
Yes, second line service is available. You’ll receive all the same great benefits and features as your first home phone line - including unlimited local and long distance calling! Add a second home phone line for only $29.95 per month!

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