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Frequently Asked Questions

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My Digital Phone Bill

FAQs for Billing

If I sign up for Digital Phone mid-month, will I be charged the entire monthly fee?

Does Time Warner Cable’s 30-day, money-back guarantee apply to Digital Phone?

What if I want to change the name on my Digital Phone bill?

What are the rates for international calls?

Why am I being charged for International Long Distance calls when I never call outside the United States? (809 area code scam)

What kind of taxes will I be charged?

Why am I still receiving bills from my former phone company?

Will I receive a separate bill for Digital Phone service?

Are there extra charges associated with Digital Phone service?

What kind of fees will I be charged?

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