Time Warner Cable Wideband Internet and Road Runner Extreme FAQs
What are Time Warner Cable Wideband Internet and Road Runner Extreme?
Time Warner Cable Wideband Internet and Road Runner Extreme utilize DOCSIS 3.0, the next generation of internet technology. Through new features and improved efficiency such as channel bonding, combined with Time Warner Cable’s robust fiber-optic network, Time Warner Cable Wideband Internet and Road Runner Extreme enables twice as fast download speeds as the existing Broadband service.
What speeds will be offered when Time Warner Cable Wideband Internet and Road Runner Extreme have launched?
With the launch of Time Warner Cable Wideband Internet customers will experience download speeds up to 50 Mbps and upload speeds up to 5 Mbps. Road Runner Extreme customers will have download speeds up to 30 Mbps and upload speeds up to 5 Mbps.
How fast is Time Warner Cable Wideband Internet’s up to 50 Mbps download speed?
An average email in .01 seconds
One minute of online gaming in .21 seconds
Web page browsing in .32 seconds
A digital photo in 1 second
An MP3 Music file in 1.55 seconds
1 minute of HD streaming video in 9.23 seconds
Note: Time Warner Cable Wideband Internet download times are at maximum speeds and can vary depending on the Wireless Home Network setup (if applicable) and programs being used on the computer.
Are all of Time Warner Cable’s upload and download speeds guaranteed?
Speeds are dependent upon the level of service you subscribe to and may be affected by many factors, including your equipment, traffic, Wireless Home Networking, and the specific site that you are visiting. Actual speeds may vary and are not guaranteed.
How can I upgrade my High Speed Internet subscription to Time Warner Cable Wideband Internet or Road Runner Extreme?
To upgrade or learn more about faster internet speeds available in your area, please contact your local Time Warner Cable Divisional office or click here to chat with an agent.
May I perform a self-installation of Time Warner Cable Wideband Internet or Road Runner Extreme at my home?
Self installation kits are not yet available. In addition, to ensure the best level of service is provided, it is recommended that a Time Warner Cable technician installs Time Warner Cable Wideband or Road Runner Extreme.
What are the minimum system requirements needed for Time Warner Cable Wideband Internet and Road Runner Extreme?
PC
Macintosh
Operating System
Windows XP / Vista – 32 bit versions only
OS X 10.4 and above
Processor
Pentium-class (or equivalent) 450 MHz (800 MHz or greater recommended)
G3 or higher, or Intel Dual-Core Processor
Memory (RAM)
128 MB (256 MB recommended)
256 MB or higher
Free Hard Drive Space
300 MB (500 MB recommended)
300 MB (500 MB recommended)
Networking Capability
Ethernet card with RJ45 connector or Open USB port
Ethernet card with RJ45 connector, Open slot, or USB Port
Browser
Internet Explorer 6.x
Safari 3.x
Other
CD-ROM drive required, sound card and speakers recommended
CD-ROM drive required, sound card and speakers recommended
Because of the standard registry settings established for Windows XP, subscribers utilizing this operating system may not receive the higher speeds provided by Time Warner Cable Wideband. A registry optimizer may be used to update the settings to receive faster speeds.
How many e-mail accounts will be provided with Time Warner Cable Wideband Internet and Road Runner Extreme?
