Time Warner Cable - What should I do if I'm not getting a picture when I order Movies or Premiums On Demand?


Q:		What should I do if I'm not getting a picture when I order Movies or Premiums On Demand?

A:		If you tune to the appropriate Movies or Premiums On Demand channel and you find that after one minute of waiting for the Program Guide to load that nothing happens, the screen remains black or an error message comes up, reboot your cable set-top box.

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