Please note: You will not be able to downgrade or disconnect service via chat.
Please visit the Call Us section below to contact one of our customer service representatives.
Oceanic Time Warner Cable (Hawaii)808-643-2100
Oahu - Systems Status Hotline808-625-8282
Please note, authorized payment centers cannot accept Time Warner Cable equipment or make changes to your service.
Visit one of our Time Warner Cable locations below. The following services are available: sales, payments, self-install kits, box swap, product demonstration center,
and 24-hour payment drop.
Please note, not all services are available at every Time Warner Cable location. Click on the Get map and driving directions link to ensure the service you need is available.