How do I use PayXpress?

It's easy. Just sign in with your PayXpress username and password, or register for a new account.

 Go to PayXpress

Other Payment Options

Pay by Phone

Use your credit card to pay your bill at your convenience via phone. If your account is delinquent and your set-top terminal has been disabled, you can now use our automated system to pay your full balance and turn your set-top terminal on. To use this service, call 614.486.5398 or 800.492.9336. Have your printed bill and credit card handy.

Automatic Bill Payment

Your payment is deducted electronically each month using your credit card, debit card or bank account.
Call 614.481.5050 or 800.617.4311 to sign up.

Pay by Mail

For prompt processing of your payment, mail it to the address as listed on your bill. Include either your current billing statement or include your account number on your check or money order. When paying by mail, we recommend that you use a check or money order, payable to Time Warner Cable. For your security, please avoid sending cash through the mail.

If you have misplaced your return envelope or bill stub, simply mail your bill payment to the following address:

Time Warner Cable
PO Box 0916
Carol Stream, IL
60132-0916

Western Union/In-Person Payment (IPP)/CheckFreePay

Visit any Western Union, In-Person Payment (IPP) or CheckFreePay authorized payment agent to make a payment.

Pay in Person

Visit any of our convenient Payment Centers to make payment arrangements or add services. Find a payment center near you.