Answers

Call Forwarding allows you to forward all your incoming calls to another phone number. To use this feature, follow the below steps:

1. On the phone with active Phone service where you would like calls transferred from, Press *72; listen for 3 short beeps and then a dial tone.

2. For long distance dialing enter the 10-digit phone number (1+ area Code + phone number) where calls will be forwarded to and wait for the confirmation tone. After the confirmation tone, the system will automatically place a courtesy call to the forward-to number.  (If your local calling area only requires 7 digits please do not enter the area Code).

3. If the forward-to party answers the courtesy call, the feature is activated.

4. If at setup time, the forward-to line is busy or there is no answer to the courtesy call, the feature will not be activated. You can still activate Call Forwarding by repeating steps 1 and 2 within two minutes of the first attempt. You will hear an error message if the forward-to number is invalid.

5. If you have Voicemail, your calls that would usually go to Voice Mail will continue to go to the forward-to number and the Voicemail for the forward-to number (if applicable).

6. Calls will continue to be forwarded to the chosen number until deactivated. You must remember to deactivate Call Forwarding by pressing *73 and wait for the deactivation confirmation tone.