Live Chat is available 24 hours a day, 7 days a week.
Please note: You will not be able to downgrade or disconnect service via chat.
Please visit the Call Us section below to contact one of our customer service representatives.
Please note, authorized payment centers cannot accept Time Warner Cable equipment or make changes to your service.
Visit one of our Time Warner Cable locations below. The following services are available: sales, payments, self-install kits, box swap, product demonstration center,
and 24-hour payment drop.
Please note, not all services are available at every Time Warner Cable location. Click on the Get map and driving directions link to ensure the service you need is available.
Time Warner Cable
5400 S. 16th Street
Lincoln, NE 68512