The sample billing statement below is designed to provide you with brief descriptions to explain the information contained within your monthly billing statement. Simply roll your mouse over the different areas indicated with description numbers for more information.

 

Time Warner Cable billing statements now include a new "Customer Code" for your protection. This code is a unique identifier that we use to ensure the security of your personal information. Your Customer Code is listed directly under your account number as illustrated in sample statement description #1.

 

Note: If you subscribe to Time Warner Cable Digital Phone service, you will have to enter your "Customer Code" in order to register online to view your Digital Phone call details. Click here for more information.