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You can pay your bill in person or call us with any questions at our 24 hour support centers:
Locate a Payment Center Near You
Archdale/Trinity/Randolph County
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day)
Asheboro/Randolph County
836 S. Fayetteville St., Asheboro, NC 27203
Office Hours-8:30am-5:30pm Monday-Friday
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day)
Burlington/Mebane/Alamance County
316 Huffman Mill Road, Burlington, NC 27215
Office Hours-8:00am-6:00pm Monday-Friday
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day)
Davidson County
300 Caldcleugh Road, Thomasville, NC 27360
Office Hours-8:30am-5:30pm Monday-Friday
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day)
Elkin/Surry County
207 North Main Street, Elkin, NC 27621
Office Hours-8:30am-5:00pm Monday-Friday
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day)
Greensboro/Guilford County
1813 Spring Garden St., Greensboro, NC 27403
Office Hours-8:00am-6:00pm Monday-Friday/10:00am-4:00pm Saturday
721 North Regional Road
Office Hours-8:30am-5:30pm Monday-Friday
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day)
High Point/Jamestown/Guilford County
118 East State Ave., High Point, NC 27262
Office Hours-8:00am-6:00pm Monday-Friday/10:00am-4:00pm Saturday
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day)
King/Stokes County
2800 Big Oaks Drive, Tobaccoville, NC 27050
Office Hours-8:30am-5:30pm Monday-Friday
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day)
Mocksville/Davie County
1368 Highway 601 South, Mocksville, NC 27028
Office Hours-8:30am-5:30pm Monday-Friday
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day)
Mount Airy/Yadkin County
153 North Main Street, Mount Airy, NC 27030
Office Hours-8:00am-5:00pm Monday-Friday
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day)
Rockingham County
1558-G Freeway Drive, Reidsville, NC 27320
Office Hours-8:30am-5:30pm Monday-Friday
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day)
Surry/Yadkin/Stokes Counties, Cana,VA
651 S. Main Street, Dobson, NC 27017
Office Hours-8:00am-5:00pm Monday-Friday
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day)
Winston-Salem/Forsyth County
1410 Trade Mart Blvd., Winston-Salem, NC 27127
Office Hours-8:00am-6:00pm Monday-Friday
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day)
Visit Our Hanes Mall Location
Kernersville Office
144 N. Cherry St., Kernersville, NC
Office Hours-8:30am-5:00pm Monday-Friday
Customer Service/Repair Service - 1-866-874-2389 (24-hours a day) | 
