Time Warner Cable




Voice Mail Features Include:

  • Personalized Voice Mail
  • Access from home or away from home using any
    touch-tone phone
  • Option to hear voice mail prompts in English or Spanish
  • Save, replay and erase messages easily
  • Retrieval of accidentally erased messages
  • Rewinding and advancing of messages
  • Ability to mark messages as new after listening
  • These Voice Mail features are automatically included
    at no additional cost
 

Voice Mail automatically plays your recorded greeting and takes a message when you can?t or don?t want to answer the phone. To see if you have messages, simply pick up the phone. A special "Beep-Beep-Beep!" stutter dial tone means you have a message.

AT HOME
*98 Capability: Rapid access to Voice Mail from home allows you to retrieve voice mail messages quickly by pressing three keys—just dial *98. Access via *98 will log you directly into the mailbox associated with your Digital Phone account. If you want to log into a second mailbox, you may do so by entering *98 and upon hearing the voice mail prompt, enter *5 to get to the voice mail main access level. From there, you can enter the ten-digit number of the mailbox you want to reach. You will need to enter the PIN for that mailbox to retrieve any messages.

PIN Skip: Just dial your home number to check messages. Digital Phone allows you the option to access your Voice Mail and retrieve messages without entering the four-digit PIN. This option (PIN SKIP*) is automatically enabled when accessing your Voice Mail system from home.

AWAY FROM HOME
Get Fast Login and Easy Access to your messages away from home. With Fast Login, just dial your home number and wait to hear your Voice Mail greeting then enter your PIN. No need to re-enter the number. With Easy Access, just press the (*) key (instead of *5), then enter your PIN.

See detailed Voice Mail Instructions>>

You will continue to get the same great Voice Mail features such as personalized voice mail, dial in from home or any touch-tone phone, retrieval of accidentally erased messages, rewinding and advancing of messages and more at no additional cost.

*While this is a great time-saving feature, PIN SKIP significantly decreases the privacy protection and security of your Voice Mail. See our detailed Voice Mail instructions to learn how you can enable and/or disable this feature.

Digital Phone does not include back-up power and, as in the case with an electric-powered home cordless phone, should there be a power outage, Digital Phone, including the ability to access 9-1-1 services, will not be available. Additional charges apply for taxes, fees, Directory Assistance, Operator Services and calls to International locations. Offer valid for residential customers in Digital Phone serviceable areas.
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