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Frequently Asked Questions

FAQ  >> Customer Support  >> PayXpress

FAQs for PayXpress

What is PayXpress?

What are the benefits of PayXpress?

How do I sign up for and begin using Time Warner Cable's PayXpress service?

How much does PayXpress cost?

Do I need any special hardware or software to sign up for PayXpress?

What do I do if my PayXpress account is disabled?

What is Automatic Bill Payment and how do I use it?

What browser versions and settings are required to use PayXpress?

What if I forgot my PayXpress password?

How do I establish regular recurring monthly payment options?

What is the normal processing time for a recurring payment?

What type of credit cards can I use to pay my bill on PayXpress?

How can I sign up for paperless billing?

Do I have to sign up for PayXpress to view my bill online?

How secure is my bill payment and personal information?

Can I make a payment greater than my current amount due?

How can I confirm that a payment has been made?

How can I change my paper statement option once I have registered?

Will I receive a reminder that my electronic billing statement is available for viewing?

Will I have a record of past statements available on the site for reference?

What if I have forgotten my PayXpress Login ID?

I made an online payment, but it does not appear in my "Current Statement- Snapshot" or in the "Current Statement-Details". How can I view the most current balance?

The amount of my online statement seems incorrect. What should I do?

What if I am currently enrolled in the recurring payment plan with Time Warner Cable?

I made an online payment, but I can't find it. Where can I see the correct balance?

Where may I locate a copy of the PayXpress Terms and Conditions?

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Can I view my bill online?

What is PayXpress?

How can I pay my bill? What are my bill payment options?

How do I sign up for and begin using Time Warner Cable's PayXpress service?

Can I pay my bill automatically with my bank account or credit card?

What is your disconnection policy?

How much does PayXpress cost?

I am moving and would like to transfer my Time Warner Cable service to my new address.

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