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Frequently Asked Questions

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FAQs for E-mail Accounts

What are the SMTP and POP mail servers for Road Runner (needed for email software such as Outlook, Entourage and Thunderbird and wireless handhelds such as Blackberry, I-phone and Treo)?

How many e-mail mailboxes/accounts am I entitled to?

How do I create a Road Runner e-mail account?

How do I set up sub-accounts in Road Runner?

How do I access my Road Runner e-mail?

Can I access my Road Runner e-mail when I am away from home?

Are there any e-mail restrictions?

How do I change my Road Runner password?

What should I do if I lose my Road Runner password?

Does Road Runner scan incoming e-mail for viruses?

How do I retrieve my Road Runner master account username?

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How do I access my Road Runner e-mail?

What is Wireless Road Runner/Wireless Home Networking?

How fast is Road Runner?

Can I access my Road Runner e-mail when I am away from home?

Does Road Runner offer protection from viruses, worms and spyware (antivirus/firewall/pop-up)?

How many computers can I have connected to one wireless modem?

How do I create a Road Runner e-mail account?

How do I change my Road Runner password?

What is the installation procedure? Can I install the modem myself?

What are the SMTP and POP mail servers for Road Runner (needed for email software such as Outlook, Entourage and Thunderbird and wireless handhelds such as Blackberry, I-phone and Treo)?

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