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FAQs for High Speed Online Basics

Does Road Runner require a phone line? Will it save me money?

How does Road Runner work?

Where is Road Runner available?

How do I get the Road Runner service?

Do I have to subscribe to cable to get the Road Runner service?

What features does Road Runner offer?

Are newsgroups available?

Can I create my own personal home page?

Where can I get user guides and additional help on Road Runner?

Do you have to sign a contract for the Road Runner service, and is there a fee for canceling the service?

Can I talk on the telephone while using the Internet cable modem?

Can I watch cable TV while using my Internet cable modem?

What is Road Runner Lite?

How much does Road Runner Lite cost?

What is Road Runner Turbo?

How much does Road Runner Turbo cost?

Is Road Runner available for my business?

Why should I choose Road Runner High Speed Online for my business?

Can I access Internet gaming sites through Road Runner?

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How do I access my Road Runner e-mail?

What is Wireless Road Runner/Wireless Home Networking?

How fast is Road Runner?

Can I access my Road Runner e-mail when I am away from home?

Does Road Runner offer protection from viruses, worms and spyware (antivirus/firewall/pop-up)?

How many computers can I have connected to one wireless modem?

How do I create a Road Runner e-mail account?

How do I change my Road Runner password?

What is the installation procedure? Can I install the modem myself?

What are the SMTP and POP mail servers for Road Runner (needed for email software such as Outlook, Entourage and Thunderbird and wireless handhelds such as Blackberry, I-phone and Treo)?

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