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Frequently Asked Questions

FAQ >> Cable >> Customer Care Channel



	FAQs for Customer Care Channel


		What is the Customer Care Channel and what are the benefits?



		How much is Time Warner Cable Customer Care?



		Can I access the Customer Care Channel with a basic cable subscription?



		Are the transactions secure?



		Can I make a payment on any TV at home?



		Can I make a payment on a neighbor’s TV?



		Can I pay only a portion of the total amount owed?



		Does this Customer Care Channel generate a receipt or confirmation number?



		What payment methods are accepted?



		What if I want to update or cancel a recurring credit card payment?



		How soon is a payment applied?



		When are recurring payments charged?



		What if there is an error message on the screen?



		Will I still receive a paper copy of my statement through the U.S. mail?


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