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FAQs for Self-Installation

What is the installation procedure? Can I install the modem myself?

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How do I access my Road Runner e-mail?

How fast is Road Runner?

What is Wireless Road Runner/Wireless Home Networking?

Does Road Runner offer protection from viruses, worms and spyware (antivirus/firewall/pop-up)?

Can I access my Road Runner e-mail when I am away from home?

How do I create a Road Runner e-mail account?

What web browser does Road Runner use? Can I use any browser I want?

What is Road Runner Lite?

What are the SMTP and POP mail servers for Road Runner (needed for email software such as Outlook, Entourage and Thunderbird and wireless handhelds such as Blackberry, I-phone and Treo)?

What should I do if I can't connect to the Internet?

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