We are committed to providing a quality customer experience. Customer Care Representatives are available 24/7 at 888-TW-CABLE to assist you. If you have a suggestion or unresolved situation that you would like to bring to the attention of our executive team, please write, email, or send us a fax. The Southern California region of Time Warner Cable is divided into three divisions, Metro, North, and South. To identify your service area, please click on the service area map to enlarge it.

Service Area map (enlarge)

Los Angeles Metro Division   Jeffrey Hirsch Division President   Time Warner Cable Customer Care Communications 900 N. Cahuenga Blvd. Los Angeles, CA 90038 Los Angeles North Division   Deborah Picciolo Division President   Time Warner Cable Customer Care Communications  9260 Topanga Canyon Blvd. Chatsworth, CA 91311 Los Angeles South Division   Fred Stefany Division President   Time Warner Cable* Customer Care Communications 3430 E. Miraloma Ave. Anaheim, CA 92806 Office of the President (email) In order for us to better assist you, please include as much of your account information as possible (account number, phone number, address). Thank you! *Please note: This is a mailing address only. To locate a cablestore and/or payment center, please refer to our Cablestore Locations page.