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Question:
What should I do if I cannot see or play Recordings listed on other set-top boxes?
Answer:
If you have recorded programs on another set-top box and cannot see those programs in Show List, you may have a problem with the connections between your set-top boxes. Check the connections to all set-top boxes and check the power source to each set-top box. If you continue to have connectivity problems, please contact a Personal Solutions Advisor.
Your team of Personal Solutions Advisors is available anytime by online chat within MyServices or by calling 1-866-892-7323.
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