NEW ORDERS

For new services or to transfer services, please call:

ONLINE FORM

You can reach Time Warner Cable using our online form.

CUSTOMER SERVICE & LOCAL OFFICES

You can pay your bill in person or call us with any questions:

Office Locations:	Hours:	We want to know when our staff has delivered exceptional customer service to YOU!
Time Warner Cable
Susanville Office 235 N. Weatherlow St. Susanville, CA 96130	Mon. - Friday: 8:00 a.m -4:30 p.m.
Burney Office 37100 Main St. Burney, CA 96013	Mon. - Friday: 8:00 a.m -4:30 p.m.
Phone: (Customer Service & after hours repair)
Burney 530-335-4395 Susanville 530-257-4144

WHERE SHOULD I MAIL MY TIME WARNER CABLE PAYMENT?

Please make sure your account number is on your check or money order and mail to:

Time Warner Cable
Box 371808
Pittsburgh, PA  15250-7808

PAYMENT SERVICES

When you are ready to make your cable payment, Time Warner Cable provides several payment options.

LAW ENFORCEMENT SUBPOENA INFORMATION

If you are a law enforcement agency seeking information about how to obtain records from Time Warner Cable, please click here for instructions.