Time Warner Cable

Bill Payment Options


Time Warner Cable offers convenient ways to pay your bill. Review the options below to see what option best meets your needs.

> See tips on how to read your bill
> Information on home phone call details

Pay Online Pay online with PayXpress
PayXpress allows you to see an online image of your individual billing statement and stops the paper delivery of your bill. This enables you to monitor your account and save copies of your billing statements on your PC. Learn more, register or log in with PayXpress!
Pay with your remote Pay with your remote
Now you can use your remote control and your Digital Cable box to access Interactive Customer Care. Go to channel 1999 and follow the on-screen instructions to pay your bill. Read the instructions online.
Automatic bill payment Automatic Bill Payment
Your payment is deducted electronically each month using your credit card or bank account. Sign up online for automatic bill payment.
Pay by phone

Pay by phone
Use your credit card to pay your bill at your convenience via phone.

  1. Call 1-866-321-CABLE and listen for instructions and prompts
  2. Press 1 for cable TV service at your home
  3. Press 1 to enter self-service options
  4. Press 2 to pay your bill over the phone
  5. Have your printed bill and credit card handy because you'll need to enter your 14-digit account number and credit card information by touch-tone phone
Pay in-person

Pay in-person
Visit any of our convenient Payment Centers to make payment arrangements or add services. You can also pay at your local Price Chopper. Be sure to bring your entire bill.

Your own financial institution or CheckFree
Contact your bank or CheckFree to make these arrangements.

Pay by mail Pay by mail
For prompt processing of your payment, mail it to the address as listed on your bill. Include either your current billing statement or include your account number on your check or money order and mail to:
Time Warner Cable of Albany NY
P.O. Box 9201
Chelsea, MA 02150-9201

When paying by mail, we recommend that you use a check or money order, payable to Time Warner Cable. For your security, please avoid sending cash through the mail.

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