Parental Controls - Instructions
At Time Warner Cable, we recognize the importance of watching television responsibly. That's why we offer parental controls. We also recognize that unauthorized pay-per-view movie orders can happen in the home. So we offer the following steps to ensure protection for you and your family.
Default Personal Identification Number (PIN)
All converters we issue to our customers come preset with a parental block PIN of '0000' as well as a parental block rating for TV-MA (Mature Audience) programs. We recommend that customers adjust the ratings to the needs of their family and change the PIN to four digits that are private to them.
Block Purchases
One PIN number blocks all pay-per-view purchases and does not block video on the channel. The PIN must be used to activate each purchase.
- Press the 'SETTINGS' button twice to bring up the General Settings screen.
- Arrow down to 'Purchase: PIN'
- Press the 'SELECT' button to change the 'Purchase: PIN'
- Enter your current PIN. For first-time PIN settings, the default is 0-0-0-0.
- Enter your new PIN. This is a PIN of your choice. We suggest that it should be memorable but personal. Popular PIN numbers are 1-2-3-4 or the last four digits of your social security number; you may want to avoid them.
- Re-enter your PIN number and press the 'A' button to confirm.
Set your blocking PIN
- Press the 'SETTINGS' button twice to bring up the General Settings screen.
- Arrow down to 'Block: PIN' and press the 'SELECT' button
- Enter your new PIN. This is a PIN of your choice. We suggest that it should be memorable but personal. Popular PIN numbers are 1-2-3-4 or the last four digits of your social security number; you may want to avoid them.
- Re-enter your PIN number and press the 'A' button to confirm.
Block by channel
NOTE: You must first enable the 'Block: PIN' before you can block channels.
- Press the 'SETTINGS' button twice to bring up the General Settings screen.
- Arrow down to 'Block: Channels' and press the 'SELECT' button
- Enter your blocking PIN
- Move the arrow up or down to highlight the channel(s) you desire to block, then press 'SELECT'. Each blocked channel is denoted by a small lock icon and an on-screen listing under "Blocked Channels." Similarly, you can removed blocked channels this way.
- After you have finished, press the 'A' button for 'Accept all block channels'.
- Turning the converter off and switching it back on will automatically activate the channel blocks.
Block by rating
NOTE: You must first enable the 'Block: PIN' before you can block by ratings.
- Press the 'SETTINGS' button twice to bring up the General Settings screen.
- Arrow down to 'Block: Rating' and press the 'SELECT' button
- Enter your blocking PIN
- Move the arrow up or down to highlight the rating(s) you desire to block, then press 'SELECT'. Each blocked rating is denoted by a small lock icon. Similarly, you can removed blocked ratings this way.
- After you have finished, press the 'A' button for 'Accept all block channels'.
- You'll see an on-screen listing with your "Blocked Ratings"
- Turning the converter off and switching it back on will automatically activate the rating blocks.
Analog
(For use by customers with General Instrument converters who do not have digital cable.)
Block Purchases
- Press the 'MENU' button on your remote.
- Make sure the highlighted area is 'Control Program Viewing'. Press the 'SELECT' button.
- Arrow down four places to the bottom of the menu page 'CHANGE PASSWORD highlighted in white. Again, press 'SELECT'.
- In CHANGE PASSWORD field, arrow down once to CHANGE PURCHASE PASSWORD and press 'SELECT'.
- Key in your four-digit password. Press 'SELECT' to confirm.
- Enter the same four-digit password with your remote. Press 'SELECT' to confirm. You'll be returned to the CHANGE PASSWORD field. Press the 'EXIT' button.
- You have just secured the ordering of pay-per-view in your home.
Other block options
You may request a parental control password for your cable account. Call 1-866-321-CABLE for details.
