Registering for 'My Account'

1. Go to the Call Details website

2. Click on 'Register Your Account'

3. There are three entry boxes to register.

4. The first box instructions are: "Enter your primary ten-digit Digital Phone number.
Example: 2075551212"
For our Capital Region customers, the example should be more like 5185551234.

5. The second box instructions are "Enter your Digital Phone account number, located in the upper portion of invoice.
Example: 0000000012345678"
For our Capital Region customers, this is the nine-digit number that's indicated by the red type on your bill preceded by seven zeros. The entire number needs to be 16 digits.

6. The third box asks for your "Customer Code". This number is found on your bill and is asked for security reasons. See a sample bill for the location of the customer code.

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* Unlimited calling across the U.S., Canada and Puerto Rico for customers with standard Digital Phone service. Digital Phone does not include back-up power and, as in the case with an electric-powered home cordless phone, should there be a power outage, Digital Phone, including the ability to access 9-1-1 services, may not be available. Additional charges apply for taxes, fees, Directory Assistance, Operator Services and calls to International locations. For purposes of calculating the amount of New York State and local sales tax due, 21.39% of the charge for the phone service is attributable to interstate/international activity. Offer valid for residential customers in Digital Phone serviceable areas.