Can all customers who subscribe to Digital Phone get the Caller ID on TV feature?

No. Only customers with both Digital Cable and Digital Phone service and service can get this feature.

How can I remove the Caller ID alerts from my TV screen?

You may disable Caller ID display alerts by using the ACCESS MENU. Press the A button to bring up the ACCESS MENU, ...  [more]

Will calls be logged to the Received Calls list if my Caller ID is turned off?

Yes. Up to 10 received calls will be logged to the Received Calls list, even if your Caller ID is turned off.

Will my Caller ID on my TV interfere or affect the traditional Caller ID on my phone?

No. Caller ID on your TV does not interfere with the traditional Caller ID.

Will the Caller ID displayed on my TV be recorded if I am recording a program at that time?

No. Time Warner Cable uses smart technology to prevent this.