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 | FAQs for E-mail Accounts |  |
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 |  | What are the SMTP and POP mail servers for Road Runner (needed for email software such as Outlook, Entourage and Thunderbird and wireless handhelds such as Blackberry, I-phone and Treo)? |  |
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 |  | To find the SMTP and POP mail server settings, select Server Addresses and URLs on the top menu bar on the Road Runner H...
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 |  | How many e-mail mailboxes/accounts am I entitled to? |  |
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 |  | Go to the Road Runner High Speed Online Products Page to find out more on what’s offered in your area. You can also Cont...
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 |  | How do I create a Road Runner e-mail account? |  |
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 |  | You will receive a master account name (for example, John Smith’s master email account might be jsmith1@city.rr.com) ...
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 |  | How do I set up sub-accounts in Road Runner? |  |
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 |  | This is a three-step process. First, you need to create new sub-accounts on the Road Runner server. Go to the Road Runne...
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 |  | How do I access my Road Runner e-mail? |  |
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 |  | Upon subscribing to Road Runner, you will receive an e-mail account and password. Go to the Road Runner home page, ...
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 |  | Can I access my Road Runner e-mail when I am away from home? |  |
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 |  | Yes. Road Runner Web Mail gives you the ability to check your e-mail from any computer with Internet access. You can ...
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 |  | Are there any e-mail restrictions? |  |
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 |  | Yes. To ensure that our e-mail service performs well, we have placed restrictions on the size of e-mail sent and ...
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 |  | How do I change my Road Runner password? |  |
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 |  | The Password Reset Tool may be used to change or reset your Road Runner password. For more information, click on ...
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 |  | What should I do if I lose my Road Runner password? |  |
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 |  | If you have forgotten or lost your password, visit www.rr.com, click on Web Mail, click on “I don’t know my password” ...
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 |  | Does Road Runner scan incoming e-mail for viruses? |  |
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 |  | Yes. The Road Runner virus filter will scan your incoming e-mail attachments for tens-of-thousands of known viruses. ...
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 |  | How do I retrieve my Road Runner master account username? |  |
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 |  | The Username Retrieval Tool enables you to retrieve your Road Runner master account username. For more information, ...
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