Can other people see what is on my computer hard drive?

Only if you want them to; modern operating systems were designed to put you in charge of your computer, including what ...  [more]

Does Road Runner offer protection from viruses, worms and spyware (antivirus/firewall/pop-up)?

Time Warner Cable is committed to making your Internet experience as fast, fun and safe as possible. That’s why Road ...  [more]

Can other Road Runner users see the data I send and receive? What about security on the system?

Road Runner uses the latest security technology available. Our cable modem infrastructure provides some encryption, ...  [more]

How secure is Wireless Road Runner/Wireless Home Networking in preventing others from using my access?

Time Warner Cable incorporates the latest security and encryption standards. The wireless modems are either configured ...  [more]

How do I report a security violation?

For information on security, abuse and spam violations, please visit security.rr.com.

What is Road Runner's policy on blocking customer access to Internet sites or email messages?

Generally, Road Runner does not block, limit or otherwise restrict customer access to any particular Internet site or ...  [more]

Should I disconnect from the Internet when I'm not using it?

It is not necessary to disconnect from the Internet in order for your computer to remain secure. If you want to ...  [more]

How do I report a security violation?

Click on “Contact Us” under Quick Links on the Road Runner Help and Member Services home page at http://www.help.rr.com/...  [more]

What is Identity Theft?

Identity theft and identity fraud are terms used to refer to all types of crime in which someone wrongfully obtains and ...  [more]