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FAQs for Wireless Road Runner and Wireless Home Networking

What is Wireless Road Runner/Wireless Home Networking?

Wireless Road Runner/Wireless Home Networking allows you to connect wirelessly to the Internet through a special ...  [more]

How fast is Wireless Road Runner and Wireless Home Networking?

Speeds vary by division. Please go to the Road Runner Pricing & Packaging or High Speed Online Support page for ...  [more]

Will choosing the Wireless Roadrunner/Wireless Home Networking solution affect the speed and/or quality of my Internet connection on any of my computers?

Under normal usage, with a total maximum of computers on the network, the speed of your high-speed Internet connection ...  [more]

Is Wireless Road Runner/Wireless Home Networking available for Macintosh?

Yes. However, we do not supply wireless adapter for Macintosh computers, you will need to provide your own.

Does Time Warner Cable offer a wired version of Home Networking?

Please Contact Us to discuss wired home networking options available in your Time Warner Cable service area.

How do I sign up for Wireless Road Runner?

Contact Us by phone and we'll be happy to schedule a convenient appointment time for you.

Do I have to buy any additional equipment for Wireless Road Runner/Wireless Home Networking?

In most cases, there is no need to purchase any additional equipment. However, customers must have Road Runner High ...  [more]

What are the system requirements for Wireless Road Runner/Wireless Home Networking?

In most Time Warner Cable Divisions, the following are the recommended requirements to support the latest version of ...  [more]

Can I install Wireless Road Runner/Wireless Home Networking myself?

The option for self-installation varies by division, please Contact Us.

Do you provide technical support for Wireless Roadrunner/Wireless Home Networking?

Yes. Time Warner Cable offers 24 x 7 customer service and support. Additionally, the Road Runner Help and Member Service...  [more]

How many computers can I have connected to one wireless modem?

Most Time Warner Cable divisions provide modems that can connect up to six computers. The modem allows all users to ...  [more]

What is the range of the wireless cable modem?

In "real-world" testing, users were able to connect from as far as 150 feet away - more than enough range to connect ...  [more]

What are the factors that may interfere with my wireless connection?

Wireless Road Runner/Wireless Home Networking, and the Wi-Fi technology that it uses, operates in the 2.4 or 5 GHz ...  [more]

What is the difference between Time Warner Cable's Wireless Roadrunner/Wireless Home Networking routers and others that can be bought at retail outlets?

We provide the wireless router as part of your service (no purchase necessary). Our technicians will install and ...  [more]

Can I use my own wireless adapters?

Yes. Because Wi-Fi technology is becoming more prevalent, most new laptops include built-in wireless cards. If you have ...  [more]

What are the different standards that Time Warner Cable offers? What is the difference between them?

At present, Time Warner Cable offers both 802.11b and 802.11g technology. 802.11b has been widely adopted and 802.11g ...  [more]

What is Wi-Fi?

A Wi-Fi enabled device such as a computer, game console, cell phone, MP3 player or PDA can connect to the Internet when ...  [more]

Is a LAN the same as an Internet home network?

No. Multiple computers on the same Local Area Network (LAN) allow users to share files and devices, such as a printer. ...  [more]

Where can I get information about deploying a Local Area Network (LAN) in my home?

Please visit or Business Class section at www.twcbc.com for more information on installing a LAN for your home office.

What is Road Runner's policy on peer-to-peer File and Print sharing?

What is it?On the Internet, peer-to-peer (referred to as P2P) is a type of transient Internet network that allows a ...  [more]

How many computers can I link together?

Our residential service supports up to four computers; however, our standard residential service offer is to link two ...  [more]

Can I share files between my PC and Macintosh on my home network?

Time Warner Cable Wireless Home Networking works with both PCs and Macintoshs, but additional software may be needed to ...  [more]

Can I still choose the ISP with high speed cable of my choice or must I buy Road Runner to get Wireless Home Networking?

Time Warner Cable Wireless Home Networking can be used with your choice of AOL, EarthLink, Road Runner, and other local ...  [more]

How much does Wireless Home Networking cost?

Pricing varies by division. Please go to the Pricing & Packaging page for the Wireless Home Networking rate in your ...  [more]

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