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Welcome to the Customer Self Care page.
Check here for documents to help you manage your Time Warner Cable account.

 
Customer Self Care Forms

Name Change Request Forms
 

Name Change Request Form

Auto-Draft Authorization Form
Pay your Time Warner Cable bill automatically each month using your bank account or credit card.  It's fast and easy.  Best of all, there is no charge for this convenient service that saves you time and money!  Simply complete the form and return by mail or fax.

Apartment Additional Outlet Request
Requesting an additional outlet for your apartment? It's easy, just use the forms below:

Homeowners Association Approval Form
Homeowners Association Approval.pdf
Homeowners Association Approval.doc
Homeowners Association Approval.pdf  (spanish version)


Additional Outlet Request Form
Additional Outlet Request.pdf
Additional Outlet Request.doc
Additional Outlet Request.pdf (spanish version)  

Permission to Drill Form (Waco, Killeen and Temple Areas)
Before we can drill an additional outlet in your apartment or rental property, we must verify that you have received permission to drill from your property management.  Please have your property owner or manager complete this form, and have it available for the technician when he arrives for your installation.

 

Downloadable  Handbooks
  Austin Area Customer Guide
Waco Area Customer Guide
   
  Downloadable Channel Lineups
  Please select your city



 

 

 

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