Answers

Question:

How do I use Call Forwarding?

Answer:

Call Forwarding allows you to forward all your incoming calls to another number. To use this feature:

  1. Press *72; listen for 3 short beeps and then a dial tone.
  2. Enter the 10-digit number (area code + phone number) where calls will be forwarded to and wait for the confirmation tone. After the confirmation tone, the system will automatically place a courtesy call to the forward-to number.
  3. If the forward-to party answers the courtesy call, the feature is activated.
  4. If at setup time, the forward-to line is busy or there is no answer to the courtesy call, the feature will not be activated. You can still activate Call Forwarding by repeating steps 1 and 2 within two minutes of the first attempt. You will hear an error message if the forward-to number is invalid.
  5. If you have Voice Mail, your calls that would usually go to Voice Mail will continue to go to the forward-to number.
  6. Calls will continue to be forwarded to the chosen number until deactivated. You must remember to deactivate Call Forwarding by pressing *73 and wait for the deactivation confirmation tone.

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