Regulatory Information

The quickest way to resolve any customer service problems with Time Warner Cable is to use the contact us online form or call our customer service specialists at 660-646-2260.

If you have questions or comments about your cable service that you would like to direct to a local franchising authority or the federal government, please refer to the information below:

Local Franchising Authority:

City of Chillicothe Administrator
715 Washington Street
Chillicothe, MO 64601
(660) 646-2424

Federal Communications Commissions
Cable Services Bureau
Consumer Protection Division
1919 "M" Street. N.W.
Washington, D.C. 20554
(202) 416 - 0856