2. How do I get Digital Cable?
Click here to sign up for digital cable.
3. How much will Digital Cable cost?
Monthly service charges vary depending on the type of package you order. Click here for details about the many options.
4. Do I need to buy or rent new equipment to receive Digital Cable?
You will need to rent a digital terminal that also comes with our specially designed universal remote control and a built-in multi-featured Interactive Program Guide.
5. What if I want a digital terminal for my additional outlet?
Digital equipment for your additional outlet will only cost an additional $7.95 per month.
6. I already have a converter for my TV set. How is Digital Cable different?
As well as speed, Road Runner offers four great advantages over dialup data access.
The connection is available immediately in contrast to dialup services that require lengthy initiation routines. Plus there is never a busy signal.
It stays live as long as the customers likes, with no hourly usage fees added to the base cost.
It does not tie up a phone line.
You are always connected with no irritating phone line disconnects.
-->Digital Cable is our next innovation to take customers beyond our current analog technology into the future of television. Digital Cable offers you a TV viewing experience you've never seen before. You'll see sharper, brighter digital pictures and crystal-clear, CD-quality sound on our new digital channels - not to mention more programming variety to choose from and better control of your viewing experience.
7. Cable vs. Satellite...?
Here are some of the advantages of choosing cable over satellite:
- Equipment - Time Warner Cable will lease you the cable equipment you need (such as a remote and converter, if required -- depending on the service you choose), and when necessary, we'll upgrade it free of charge.
- Local Channels - Time Warner Cable brings you local broadcast channels with local news, weather, sports and network programming at no extra charge. Satellite offers local channels, but you might have to pay extra for them.
- Local Presence - For convenient customer service, Time Warner Cable is nearby. Most satellite broadcast companies are halfway across the nation.
- No Annual Contracts - If you're not satisfied with your Time Warner Cable service at any time, we'll disconnect your service, no questions asked and no early termination fees. Satellite companies routinely require long term commitments in order to qualify for certain packages. Early termination may result in a fee being charged directly to your credit card.
- Rain Fade - You won't experience these reception problems since your Time Warner Cable connection is a direct link. Satellite dishes can experience interference problems known as "rain fade."
- Service - Our service calls are prompt, free and backed by our On-Time Guarantee. For satellite you pay an expert every time you need service.
- Telephone Requirement - With Time Warner Cable's Digital Cable Service, ordering pay-per-view simply requires the touch of a button on your remote control. In order to purchase pay-per-view via a satellite provider, a telephone line is required.
8. What's the difference between Digital Cable and HDTV?
HDTV, or high definition television, is a format for delivering digital television signals. Specifically, HDTV format will deliver the highest quality digital picture possible, but will require people to purchase an expensive HDTV set in order to view these pictures in the correct format. Our Digital Cable system is designed to be compatible with and to be able to pass through HDTV signals to be received on HDTV television sets for people who purchase them.
Our Digital Cable, on the other hand, is a new technology that delivers substantially more channels and permits people to view extremely high quality digital signals on existing television sets.
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