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ACTION LINE |
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You can check your account balance, make payment arrangements with the automated TWC ActionLine -- always available at your convenience to provide you with up-to-the-moment information on your Time Warner Cable account.
513.247.5060 |
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CUSTOMER SALES LINE |
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Ready to order new cable, add new services to your existing account, or just have questions? You can order online or call:
513.489.5911 or 1.800.866.9767 |
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CUSTOMER SERVICE |
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Our Customer Service representatives are available to assist you and answer any questions, 24 hours a day, seven days a week.
513.469.1112 or 1.800.677.9767 |
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ONLINE PAYMENTS |
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With, you have direct access to your Time Warner Cable and High-Speed Data accounts. Check your balance or pay your bill with PayXpress.
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Live Web Chat |
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Available Monday through Friday 1:30 PM until 4:30 PM, click here to begin. |
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CUSTOMER CARE CENTERS |
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You can pay your bill in person or call us with any questions at our 24 hour support centers.
Locate a Customer Care Center Near You |
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WHERE SHOULD I MAIL MY TIME WARNER CABLE PAYMENT? |
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Please make sure your account number is on your check or money order and mail to:
Time Warner Cable PO BOX 740466 Cincinnati, OH 45274-0466
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HOW DO I CONTACT AN INDIVIDUAL NETWORK LIKE HBO OR CINEMAX? |
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Visit our Network Contact Information page for individual network contact information. |