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Getting Started: Using Answers On Demand

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Choose a Category | Start Watching | Summary

What is in Answers On Demand?

Learn how to use all the new features of your digital cable on Answers On Demand by watching simple, step-by step tutorials.

Tutorials are available in the following categories:

  • Remote Control: Learn how to use your remote buttons and more.
  • Program Guide: Using the on-screen program guide to browse TV.
  • Custom Settings: Setting favorite channels and more.
  • Parental Control: Block and unblock programs, Purchase protection and change PIN numbers.
  • iControl: Movies On Demand, Premium Channels On Demand and more.

Choose a Category

  1. Use the LEFT or RIGHT arrow buttons on your remote control to scroll through the categories.

    leftbut72  rightbut72[1]

  2. When you find a category you are interested in, use the UP or DOWN arrow buttons to scroll through all the tutorials that are available.

    upbut72

    downbut72

  3. As you scroll through tutorials, a short description of what is in each tutorial will appear in the bottom right of the screen.

    answersod72

  4. To get more information about a selected tutorial, press the SELECT button. A longer description will appear on the screen.

    select72

    To return to the menu, press the C button.

    c72

Start Watching

  1. Before you can watch, you must make the sure the VCR/VOD option on your remote is set to VOD. That stands for Video On Demand.

    vcrvod72[1]

    Some remotes have a switch, others a button. If your remote has neither, don't worry, you don't have to do anything -- it will work automatically.

  2. To begin watching a tutorial, press the PLAY button.

    play72

  3. You can PAUSE, REWIND, FAST-FORWARD or STOP the tutorial using these buttons on your remote.

    vodcontrols72

  4. If you stop a tutorial, you can press the PLAY button to start playing it from where you left off, or press the A button to start playing it from the very beginning. You can also press the C button to return to the main menu and choose another tutorial.

Summary

At the end of each tutorial, there is a step-by-step summary that appears on your screen.