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Frequently Asked Questions

FAQ  >> Customer Support  >> Ask TWC
Q:What questions can I ask?
A:

 
We at Time Warner Cable are working hard to make sure Ask TWC answers any questions our customers have.

Ask TWC can answer questions such as:

  • I lost my Road Runner password, what do I do?
  • Can I get HDTV programming?
  • Is there a parental control option for Movies On Demand?
  • Can I create a personal Web page?
  • Tell me about the Music Choice service.

Because this is not a live chat, Ask TWC cannot answer questions about your account. You will have to contact us for that information. Go to our customer care home page for more information about how to contact us.
 

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Last Published: October 8, 2008
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