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Frequently Asked Questions

FAQ  >> Digital Phone Service  >> E9-1-1
Q:What is Enhanced 9-1-1 (E9-1-1) and what is the difference?
A:

Enhanced 9-1-1 automatically transmits your address and telephone number to emergency services operators whenever you dial 9-1-1.

With regular 9-1-1 you have to clearly tell the dispatcher your location, which is not always possible and takes valuable time. Also with regular 9-1-1, if for some reason your call is disconnected before you’ve finished relaying your information, emergency services will not know where you are located.

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Last Published: July 17, 2008
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