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Frequently Asked Questions

FAQ  >> Digital Phone Service  >> Features
Q:How do I use Call Waiting?
A:

Call Waiting enables you to take a second call without disconnecting the first. To use this feature:

  1. When you hear the Call Waiting tone, simply press and release the receiver switchhook or press your phone’s ‘flash’ button.
  2. Your first call will be placed on hold and your second call will be on the line.
  3. You can go back and forth between the two calls as often as you'd like by pressing and releasing the switchhook or flash button.
  4. To end the first call and answer the second, simply hang up. Your phone will ring and the second caller will be on the line.
  5. If you're on an important call and do not wish to answer the incoming call, you can simply ignore it and continue talking.

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Last Published: July 17, 2008
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