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Frequently Asked Questions

FAQ  >> Digital Phone Service  >> Voice Mail
Q:How do I retrieve my Voice Mail?
A:

The following login instructions will guide you through the process of retrieving your Voice Mail messages:

Using your home phone:

  1. Lift the handset of your phone.
  2. A stutter dial tone means you have a message(s).
  3. Dial your 10-digit (area code and number) home phone number and wait for your Voice Mail to answer.
  4. The Voice Mail system will tell you how many new messages you have.
  5. Press the ‘1’ key to listen to your messages.

Away from home using any other phone (using your home phone number):

  1. Lift the handset of any touch-tone phone.
  2. Dial your 10-digit home phone number.
  3. Wait for your call to go into the Voice Mail system; you will hear your Voice Mail greeting.
  4. Press the (*) key.
  5. Enter your PIN followed by the (#) key.
  6. The Voice Mail system will tell you how many new messages you have.
  7. Press the ‘1’ key to listen to your messages.

Away from home using any other phone (using your voice mail access number):

  1. Lift the handset of any touch-tone phone.
  2. Dial the Voice Mail access number included in your Digital Phone Welcome Kit.
  3. Enter your 10-digit home telephone number and press the (#) key.
  4. Enter your PIN followed by the (#) key.
  5. The Voice Mail system will tell you how many new messages you have.
  6. Press the ‘1’ key to listen to your messages.
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Last Published: July 17, 2008
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